At Hold My Hand, we believe that exceptional care starts with well-trained, confident, and compassionate employees. Our Employee Training Program is designed to prepare caregivers with the skills, knowledge, and cultural sensitivity they need to provide outstanding service to our diverse clients.
New team members receive a thorough introduction to the responsibilities of a caregiver, including:
Understanding client needs and preferences
Promoting dignity, independence, and safety
Communicating effectively with clients, families, and team members
Following ethical standards and agency policies
We provide a clear, step-by-step training path to ensure every employee is ready before providing care.
Introduction to our mission, values, and service standards
Hands-on instruction in daily care activities, safety protocols, and emergency response
New caregivers work alongside experienced staff for guided practice
Continuing education courses to learn new skills and best practices
Regular refresher trainings to reinforce quality and compliance
One-on-one coaching and performance feedback
Cultural competency training to serve our diverse community effectively
We help employees meet state and program-specific requirements by:
Manuals and tools to prepare for certification.
Hands-on practice to build skills and confidence.
Guidance for certification and renewal forms.
Assistance in maintaining required credentials.
408 CEDAR AVE SUITE#5 MINNEAPOLIS, MN 55454
Monday - Friday 10 AM - 04 PM
